ROQX SPORTS - REFUND POLICY
ROQX Sports Refund and Cancellation Policy (Non-Refundable)
1. Overview
All payments made to ROQX Sports, including but not limited to registration fees, team dues, sponsorship packages, vendor fees, deposits and ticket sales, are strictly non-refundable. By submitting payment, participants, vendors, sponsors, and attendees acknowledge and agree to this policy in full.
2. Event Registration and Team Fees
All fees paid for participation in any ROQX Sports event—including tournaments, leagues, showcases, or other competitions—are final.
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Once a team or individual registers and payment is processed, no refunds or credits will be issued under any circumstance, including but not limited to:
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Injury, illness, personal conflict, or scheduling change
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Team withdrawal or disqualification for rule violations
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Changes to event date, location, or format deemed necessary by ROQX Sports management
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3. Event Cancellations or Rescheduling
In the unlikely event that ROQX Sports cancels or postpones an event due to circumstances beyond its control (including inclement weather, facility issues, natural disasters, or acts of God), the following applies:
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No cash refunds will be provided.
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ROQX Sports may, at its sole discretion, issue a credit toward a future event of equal or lesser value.
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Credits must be used within 12 months of the original event date and cannot be transferred or sold.
4. Sponsorships and Vendor Booths
All payments made toward sponsorships, advertising, vendor booths, or brand activations are non-refundable.
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Sponsorship and vendor benefits will be honored to the fullest extent possible, even in the case of event rescheduling.
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If an event is cancelled, ROQX Sports will work in good faith to provide comparable marketing exposure through digital, social, or future event placements.
5. Ticket Sales
All ticket sales are final. There are no refunds or exchanges once a ticket has been purchased, except in cases where ROQX Sports permanently cancels an event without rescheduling. In such a case, management may provide a credit or transfer option at its discretion.
6. Transfers and Substitutions
Team roster changes or substitutions must be approved by ROQX Sports prior to the event start date. While transfers may be permitted in limited cases, they do not alter the non-refundable nature of registration fees.
7. Enforcement
By participating in or purchasing access to any ROQX Sports event, all parties expressly waive any right to dispute or reverse charges through their financial institution. ROQX Sports reserves the right to deny participation or future registration to any individual or organization that attempts to circumvent this policy.
8. Agreement to Terms
Submission of payment serves as the participant’s acknowledgment that they have read, understood, and agreed to abide by this Non-Refundable Refund Policy.
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For all inquiries, contact:
ROQX Sports Management